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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
August 12, 2019
The Targeted Research examined the self-service paradigm in retail and identified trends in the marketplace.
June 10, 2019 | by Arvin Jawa
Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.
May 31, 2019 | by Carl von Sydow
When consumers can scan, bag and go at a retailer rather than waiting in a cashier line for service, they gain an innovative and personalized shopping experience—and the store reels in more revenue.
April 11, 2019 | by Matt Redwood
Smartphones have changed the game. And that means big repercussions for how retailers think about self-service in their stores. Our retail expert takes a look at industry trends.
March 12, 2019 | by Diebold Nixdorf
Our SME examines three innovations gas stations and convenience stores should consider in order to engage consumers at every point along their journey, which will, in turn, improve loyalty and return visits.
February 01, 2019 | by Diebold Nixdorf
Empower your retail customer to shop and checkout the way they want- faster, and without the friction.
January 10, 2019 | by Diebold Nixdorf
Modern shoppers expect self-checkout options, and if you're store doesn't have them, you're missing a big opportunity. With Storevolution™ Advisory Services, you can see your specific ROI through a completely customized and comprehensive proprietary data modeling approach. Join the Storevolution™ today!
December 19, 2018 | by John Regan
At our recent TechStyle pop-up shop in London, we showcased a checkout solution that does just that. An innovative “fashion table,” our SCO specifically designed for retail empowers shoppers to scan their own items or even place all of their items on the table at once to be scanned in bulk through RFID technology.
November 12, 2018 | by Guest Author
Self-service checkout technology is transforming the way Americans think about customer service.
October 29, 2018 | by Horst Jung
RFID technology has been available for quite some time, but the concept of tracking products with the help of RFID tagging didn´t really catch on, primarily because RFID equipment prices (both labels and devices) have been too high to offer true competitive benefits for early adopters. However, as RFID technology has evolved and become more mainstream, prices have come down and today it offers an interesting alternative for retailers that want to improve their customer service and operational margins.